Our services

Good preparation is half the work done! That is why we always start with an orientation phase when starting a lighting project. We listen to your ideas or we can think together about the execution of your project if you like. We would like to be open, honest, and transparent from the start of our collaboration. This means that even if we believe not to be suitable for your project, we’ll let you know from the get-go. This way, both parties know what to expect from each other, thus we can start-off strong.

After the orientation phase, we like to dig deeper into your wishes and ideas. We like to think together with you, in putting together the desired end result; content, look-and-feel, controlling, etc. Afterwards, we’ll translate these creative ideas to a technical, tailor-made solution for which we will develop new products if needed.

With many years of experience and knowledge in LED lighting, we’re the most qualified people when it comes to providing advise on our large range of products. Whether you’re looking for some loose downlights, an LED strip, or a combination with an LED controller or an aluminium profile, we help you find what you’re searching for. With our extensive library on product information, connection scheme’s and installation instructions, it’s becoming easier to install our products yourself.

We have an answer to almost any lighting question you might have due to our assortment of LED products and accessories. Are you looking for a product that isn’t listed in our standard product assortment? We would like to help you to find this with one of our suppliers or we could tailor make this solution for you. A large amount of our current product range is the result of previous tailor made solutions. By performing excessive tests and by listening to what people are searching for, we’re able to keep on innovating.

Ordering one of our products can be done easily through our web shop. If you’re looking for a special solution or extra advice, our sales team would be more than happy to assist you! Almost all our products can be delivered from our standard stocks, which makes long waits for your order a thing of the past. But, if it would happen that there is some delay on your delivery, we will keep you posted. In a hurry? We like to find the best solution for you, together. 

We find it important that you’ll be able to start using your purchases as soon as they arrive. Because of this, we’re happy to assist you even after your products have been delivered. In the occasion that something doesn’t seem to work right, please contact us as soon as you are aware. Sometimes, it’s even possible for us to solve the problem over the phone. Advice or support after you’ve set-up your product is something we’re happy to assist you with. You’ll find useful information about each product in the download section of the website, which might be able to help you out as well! 

Good preparation is half the work done! That is why we always start with an orientation phase when starting a lighting project. We listen to your ideas or we can think together about the execution of your project if you like. We would like to be open, honest, and transparent from the start of our collaboration. This means that even if we believe not to be suitable for your project, we’ll let you know from the get-go. This way, both parties know what to expect from each other, thus we can start-off strong.

After the orientation phase, we like to dig deeper into your wishes and ideas. We like to think together with you, in putting together the desired end result; content, look-and-feel, controlling, etc. Afterwards, we’ll translate these creative ideas to a technical, tailor-made solution for which we will develop new products if needed.

More often, many parties work together to create the end result. This is why we would like to get in touch with your other partners when we’re creating the technical design. This way, we’ll be able to integrate our solution the best way possible with the total concept and it will make the installation phase smoother.

We like to think together with you about the execution of the project in a way we can guarantee continuity during and after the project. We make concrete plans in terms of SLA’s, innovations, in relation to content, maintenance contracts, etc. This will be tailored to your wishes and our capabilities.

Once the creative ideas have been translated to a technical, achievable plan, we’ll start working! We assemble as many parts as possible in our warehouse. This way, the actual installation on location will be executed faster. We don’t just prepare all materials, but also the people in all concerned teams, and the overall processes. We train the installers who will have to work with our products, we create a connection scheme, we ensure all paperwork is done, we execute an export control, contacts, and we ensure the needed grant applications have been filled in and have been approved.

We guide the installation with active support from the installers or we do the installations ourselves. We test the different components often throughout the installation. This way we can ensure no errors appear in the installation phase. We also work on the content in this phase and we ensure that this can be achieved. Once everything has been set-up, we perform a final inspection and we set-up the entire system. We also perform updates on the installation schemes and we archive the content and the program. 

Even after we’ve completed the project, we offer the needed service to stay involved in the project. In the continuity phase, we already discussed the maintenance contracts, online monitoring options and content updates. In this phase, all these arrangements will be put in action. If there are unexpected errors during the installation, then we would have made sure these errors are resolved. If after a while a new program needs to be added, we would be happy to assist with this as well. Not only because this makes the work easier for you, but also because this is the last piece of the puzzle to ensure top quality service for each project we deliver.

Once the creative ideas have been translated to a technical, achievable plan, we’ll start working!  We assemble the complete installation in our warehouse. This way, the actual installation on location will be executed faster. We don’t just prepare all materials, but also the people in all concerned teams, and the overall processes. We train the installers who will have to work with our products, we create a connection scheme, we ensure all paperwork is done, we execute an export control, contacts, and we ensure the needed grant applications have been filled in and have been approved.

In the continuity phase, we already discussed the maintenance contracts, online monitoring options and content updates. In this phase, all these arrangements will be put in action. If there are unexpected errors during the installation, then we would have made sure these errors are resolved. If after a while a new program needs to be added, we would be happy to assist with this as well. Not only because this makes the work easier for you, but also because this is the last piece of the puzzle to ensure top quality service for each project we deliver.